Community

Map of the properties?

:

Hi there Alan, Thanks for reaching out! We don't have a map as such in our resources because teachers generally like to make this their own. We've seen some teachers bring the property module to li

Checking CV's

:

Great question, Kerry. Unfortunately we don't currently have a way to view all student CVs in one go, but it's something we'll definitely keep in mind for future improvements. Thanks for your feedback

Can we hide information or move boxes on the dashboard?

:

Hi Natalie, Thanks for reaching out! At the moment, there isn't a way to move or hide information on the dashboard, but great suggestion. We'll keep it in mind for future updates. Cheers, Madeleine

I have added 2 new students but they are not receiving the class automatic payments. Do I need to add separately?

:

Yes, if you want to go with using the 'Income & Expenses' module instead of payments/debits through the 'Payments & Transfers' tab, you should delete those original automatic payments/debits.

How do my students deposit paper money into their accounts?

:

Hi Natalie, Thanks for your message! The easiest way to deposit money into the students accounts is through the 'Payments and Transfers' tab on your teacher dashboard. Here you can pay your student

why there's always a job wanting notifications but there's no actual thing?

:

Hi Cassiel, Great question! Thanks for bringing this up. Our team is aware of the bug and it's scheduled to be fixed in the coming weeks. If the notifications are causing you problems in the meanti

How do we cancel the automatic payments the children have set up?

:

Hi Sarah, Good question! If you go into the 'payments and transfers' tab on the left side of the teacher dashboard, click 'student payments' and a list of the payments will come up. If you click t

Students Not Paid Weekly Income + can you reverse arranged overdraft, my student no longer wishes to have it?

:

Hi Makayla, Thanks for your message! It appears that we had a bug in out system that stopped the payments this morning. This has since been fixed and the payments should be in your students accoun

Double payments are happening

:

Hi Jen Good question! This happens when you set up both an automatic payment for expenses and enable the expenses module. To stop the automatic payments, go to the 'payments and transfers' tab, clic

Editing

:

Hi Harriet. If you click on Manage Students, then click on the student's name who you would like to edit. This will take you to their account details. On the right hand side you'll see a button that s

Our expenses are not coming out of the accounts. We checked that the box isn't ticked. Could anyone please help?

:

Hi Raelene, When you set up expenses, the students are given 7 days to set up these payments. So if you set your expenses to 'Active' on Wednesday this week, to be debited on Thursdays each week, the

Why won't my expenses come out of student accounts?

:

Hi Megan When you set up expenses, the students are given 7 days to set up these payments. I see that you set your expenses up last Friday to go out on a 'Monday' each week. As 7 days had not passed

{{ classroom.getName() }} {{ classroom.school ? ", " + classroom.school.name : "" }}

{{'Create a new classroom' | translate}}

:

:

:

:

:

:

:

:

:

:

:

: