Automatic Payment

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Hi Sarah, Thanks for reaching out! I just had a look at your account and it doesn't appear that you have the basic income, expenses or careers & employment modules enabled. However, I'm able to see t

Weekly Expenses - checking payments, & once off payments

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Hi Sarah, Great questions! Students have 7 days to set up their expenses for the first time, after you've made them active. It looks like most of the students in your class are yet to do this, but

Payment error

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Hi Tessa, Thanks for your question. The basic income multiple payments issue was a glitch in our system that occurred earlier in the week. It took a few days for our developers to correct because rat

Group Totals

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Hi there Luke, Great question! Groups are primarily used for teachers to easily pay several students in one go, rather than having to select them individually or as a whole class. Unfortunately there

Unlocking Achievements

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Hi Angela, Appreciate you reaching out to let us know. This issue seems to have popped up as a bug again. I've confirmed that several of your students have made donations, but not received the Making

Unable to claim private driving payments

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Hi Kate, Thanks for bringing this to our attention. It seems to be an issue across several classrooms at the moment and our developers are working hard to get it back to running as normal. We'll be

Hi, I added a lot of jobs to my careers tab and they have gone?

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Hi Louise! Thanks for reaching out both here and via email. We've got you sorted on jobs, but if you (or anyone!) has issues with jobs not saving in the future, just let us know :)

Can I cancel a payment that I have made to students?

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Hi Emma, We've been in contact through the chat, but wanted to address this question here in case other teachers have the same question. While you can't delete already made payments, teachers always h

Can we hide information or move boxes on the dashboard?

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Hi Natalie, Thanks for reaching out! At the moment, there isn't a way to move or hide information on the dashboard, but great suggestion. We'll keep it in mind for future updates. Cheers, Madeleine

Students Not Paid Weekly Income + can you reverse arranged overdraft, my student no longer wishes to have it?

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Hi Kelly, I'll have a look at your account now and reach out via email to get more information from you about the problem if needed. Cheers, Madeleine

Double payments are happening

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Hi Jen Good question! This happens when you set up both an automatic payment for expenses and enable the expenses module. To stop the automatic payments, go to the 'payments and transfers' tab, clic

I was wondering where I find the print outs for the banqer notes?

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Hi Nicole, Thanks for reaching out. The print-out Banqer Dollars can be found in the Lesson Plan drop-down from 'Resources' on the Teacher Dashboard (top right). If you filter the resources by 'In