Can we hide information or move boxes on the dashboard?

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Hi Natalie, Thanks for reaching out! At the moment, there isn't a way to move or hide information on the dashboard, but great suggestion. We'll keep it in mind for future updates. Cheers, Madeleine

Can I add students to existing automatic payments?

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Yes, if you want to go with using the 'Income & Expenses' module instead of payments/debits through the 'Payments & Transfers' tab, you should delete those original automatic payments/debits.

How do my students deposit paper money into their accounts?

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Hi Natalie, Thanks for your message! The easiest way to deposit money into the students accounts is through the 'Payments and Transfers' tab on your teacher dashboard. Here you can pay your student

How do we cancel the automatic payments the children have set up?

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Hi Frances, I took a quick look at your account and it seems to me that one student who previously had a $20 daily automatic payment to another student might have deleted that automatic payment from

Students Not Paid Weekly Income + can you reverse arranged overdraft, my student no longer wishes to have it?

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Hi Kelly, I'll have a look at your account now and reach out via email to get more information from you about the problem if needed. Cheers, Madeleine

Double payments are happening

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Hi Jen Good question! This happens when you set up both an automatic payment for expenses and enable the expenses module. To stop the automatic payments, go to the 'payments and transfers' tab, clic

Editing

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Hi Harriet. If you click on Manage Students, then click on the student's name who you would like to edit. This will take you to their account details. On the right hand side you'll see a button that s

Student expenses aren't working?

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Hi Raelene, When you set up expenses, the students are given 7 days to set up these payments. So if you set your expenses to 'Active' on Wednesday this week, to be debited on Thursdays each week, the

Why won't my expenses come out of student accounts?

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Hi Megan When you set up expenses, the students are given 7 days to set up these payments. I see that you set your expenses up last Friday to go out on a 'Monday' each week. As 7 days had not passed

Why did my wage payments not work?

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Hi Deb, Great question! The students will be paid their weekly salary only after one complete week of work. I can see that your students have only been employed for 4 days as of now, so they won't re

Property Guru Fail

Property Guru Fail

Here we are day one of our second L3 Covid-19 lock-down (for Auckland at least). It's 9:30am and my students are already emailing me about their bank accounts. Almost daily I have a few students with

Are there end of year print outs of student achievements?

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Hi Fraser, Unfortunately, we don't have this feature at the moment. But it's a great idea so I've added it to our suggestions list for us to discuss as a team. There are some awards on our resource